Nadya Franklin-Scott | Content Designer & UX Writer

Hi, I’m Nadya.

With a background in content design and UX writing, I translate complex workflows and systems into intuitive content that helps users take action.


I've worked with brands like Netflix, United Airlines, and Lockheed Martin to create clearer, more consistent experiences through strategic microcopy, scalable content systems, and documentation strategies that put users first.


View my work below to see how I've helped teams design impactful, user-centered content:

Launching a Patient Help Center

Conversation Design for an AI Support Agent

Simplifying HR Workflows

Creating a Content Design Framework

UX Microcopy for Visitor Onboarding

Improving Clinical Trial Flow Usability